Frequently Asked Questions
General
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Olive Home Interiors is currently operated out of a studio in Holland Park, Brisbane 4121. Viewings can be made via appointment.
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Olive Home Interiors does not offer International Shipping at this stage.
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All costings are in AUD.
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All Olive Home Interiors Plants are potted using premium potting mix and fertiliser. Tips for ongoing care can be found here.
Online orders
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Please reach out to us via email here.
Olive Home Interiors endeavours to respond to all enquiries submitted within 3 business days.
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We want you to be in love with your order, but understand some circumstances can warrant a return. Our returns policy can be viewed here.
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If you have accidentally provided an incorrect address for your order please reach out to us via email immediately.
Please note, Olive Home Interiors is not responsible for any orders that are delivered to an incorrect address if no attempt to remediate the address was made.
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Your shipping fee will be determined by your location and the size and weight of your order. Olive Home Interiors does not profit off this fee. We are a small business who endeavours to source high quality couriers for a fair and reasonable price.
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In the unlikely chance you receive a defective or incorrect order please reach out to us immediately via the contact page and we will endeavour to rectify. To read more about our returns policy for vintage items, click here.
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GST is calculated at checkout. No additional taxes or duties apply.
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A lot of our collections are vintage and one of a kind. Don’t worry, we add pretty things to the website every week! Items that are not vintage and part of our standardised range will be restocked.
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Sure do! If you have something special in mind please get in touch.
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If you are on the hunt for a particular style of item please reach out. We will try our best to assist.
Appointments
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My business is currently operated from my studio in Holland Park, Brisbane 4121. There is always a wide range of plants, pots and other large and delicate items that are not available online. I also have all the beautiful items you see online to view in person.
You can make an appointment enquiry via the form here, or by emailing us.
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At this stage we do not offer remote consults via telephone or videoconferencing.
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We recommend booking an in-person appointment for items that are delicate in nature and/or may be costly to ship due to their size and weight. This includes plants, large pots, and/or fragile items (e.g. mirrors or large ceramic pieces).
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You can arrange an appointment via the contact form or through Instagram. We will endeavour to respond to your enquiry within 3 business days.